1. Check the order email
Look for the Shopify order confirmation and the configured digital-delivery message. Check spam or promotions folders and confirm the email used at checkout.
Digital download help
Use this page for delivery, access, ZIP, PDF, printing, or tablet-file questions—not individualized legal questions.
Look for the Shopify order confirmation and the configured digital-delivery message. Check spam or promotions folders and confirm the email used at checkout.
Download the package to a device with enough storage, keep a backup, and extract the ZIP before opening the PDFs.
Use the print-ready file for paper, the tablet-annotation file for compatible note apps, or the selected-fillable file for supported fields.
Email help@practicalcourtprep.com with the order email, product name, device, and the exact access or file error. Do not attach confidential court records.